Privacy Policy

Who we are

SpareForge (spareforge.com) operates this site. This policy explains what we collect on spareforge.com, why, and the choices you have. It applies to buyers, sellers, dealers, and affiliate partners who use the site.

What we collect

• Account details: name, email, a one-way hash of your password (never the password itself), and optional company, phone, profile photo or logo, banner, bio, and intro video link.
• Listings: title, category, make, model, year, OEM part number, condition, price, city and state, description, photos, and video link. Listings are public.
• Inquiries: when you contact a seller, the name, email, phone, and message you enter.
• Contact form: your name, email, subject, and message.
• Dealer applications: business name, entity type, address, contact name, email, phone, website, optional EIN, and notes.
• Affiliate program: if you apply as a partner, your name, email, website, how you plan to promote, and payout email. Payout identity and bank details are collected by Stripe, not by us.
• Billing records: your plan, Stripe customer and subscription IDs, and payment status. Card numbers go to Stripe and are never stored on our servers.

Page-view counter

SpareForge counts visits with its own first-party page-view counter. For each page view it records the page path, the referring website, any UTM campaign source, an approximate country, your browser user agent, and a visitor ID that is a one-way hash of your IP address and browser, salted and reset daily. We do not store your raw IP address in these records. We do not use third-party analytics or advertising trackers.

Cookies

• Login session: keeps you signed in. Needed for accounts to work.
• Affiliate referral (aff_ref): set only when you arrive through a partner link. It stores the partner code for 60 days, first touch wins, so the partner who referred you first gets credit if you sign up or buy a plan. It does not track you on other sites.

You can clear or block cookies in your browser. Blocking the session cookie will prevent sign-in.

How we use information

To run the marketplace: create and secure accounts, publish listings, deliver inquiries to sellers, review applications, process plan purchases and Boosts, pay affiliate commissions, send service emails such as receipts, password help, and inquiry notices, prevent fraud and abuse, and answer support requests. We do not sell your personal information.

Who can see or receive it

• Anyone visiting the site can see public listing details and the seller name, company, logo, and plan badge. Your email and phone are not shown on listings.
• Sellers receive the contact details and message you send through an inquiry form.
• Service providers that run the site for us: Stripe (payments and affiliate payouts), Resend (email delivery), Netlify (hosting), and Neon (database). They handle data only to provide their service.
• Legal reasons: if required by law, or to protect users, the public, or the site from fraud or harm.

How long we keep it

We keep account and listing data while your account is open, and afterward only as long as needed for billing records, disputes, fraud prevention, or legal obligations. Contact and application messages are kept as long as needed to respond and keep a record.

Your choices

You can edit or remove your listings from your dashboard. To update your profile, or to ask for a copy of your data, a correction, or account deletion, email support@spareforge.com. We will respond within a reasonable time.

Children

SpareForge is meant for adults and businesses. It is not directed to children under 13, and we do not knowingly collect their information.

Changes

If we change this policy, we will update the date at the top of this page. Questions about it can go to the same support address above.